Available payment methods
Casumo accepts a range of payment methods for deposits and withdrawals. Available options include e-wallets, credit cards, bank transfer and mobile payment options.
Not all methods support both deposits and withdrawals. Some are available for deposits only. When choosing a withdrawal method, you should check whether it enables withdrawals.
| Payment method | Deposit | Withdrawal | Processing time |
|---|---|---|---|
| PayPal | Yes | Yes | Very fast |
| Klarna | Yes | No | Fast |
| Trustly | Yes | Yes | Fast |
| Visa | Yes | Yes | A couple of days |
| Mastercard | Yes | No | Unknown |
| Skrill | Yes | Yes | Fast |
| Neteller | Yes | Yes | Fast |
| paysafecard | Yes | Yes | Unknown |
| Paylado | Yes | No | Unknown |
| Tink | Yes | No | Fast |
| Aircash | Yes | No | Within a few seconds |
Withdrawal limits and processing times
Casumo sets limits on how much money you can withdraw within certain timeframes. These limits help with player protection and managing your account.
Withdrawals are usually processed within 24 hours. PayPal and Trustly often show faster processing times. Note that processing times can vary and in some cases may take up to 24 hours.
If you need information about daily, weekly or monthly limits for a specific payment method, contact Casumo customer support – this data is not fully available.
- Daily withdrawal limit: 5.000€
- Weekly withdrawal limit: 10.000€
- Monthly withdrawal limit: 20.000€
- Withdrawals are typically processed within 24 hours
- PayPal and Trustly are often faster
- Withdrawals are processed on weekdays and weekends
Account verification
Casumo requires account verification to operate legally and safely. You can play without verification but are limited to 100€ deposit.
There are several ways to verify your account. Automatic verification often happens with your first deposit if your details match your account holder information. Alternatively, you can use the AutoIdent process, which takes less than a minute.
The AutoIdent process verifies your identity document (passport or ID card) via your camera, checks security features such as holograms, and performs a brief identity check. Once verification is successful, you can play and withdraw without restrictions.
- Register your account with email, password and mobile number
- You will receive an SMS verification code that you must enter
- Choose the verification method: automatic with deposit or AutoIdent
- For AutoIdent: Have your identity document ready and open the verification function
- The system captures your document via camera and checks security features
- Complete a quick camera check to confirm your identity
- Your account is verified – you can now play and withdraw without limits
Deposits and limits
Casumo sets a standard deposit limit of 1.000€ per month. You can adjust this amount at any time in your account settings.
Without account verification you can deposit up to 100€. After verification, higher limits are available. For specific minimum and maximum amounts for individual payment methods contact support – this information is not fully documented.
- Standard deposit limit: 1.000€ per month (adjustable)
- Without verification: up to 100€ possible
- With verification: higher limits available
- Klarna and Tink enable quick bank deposits
- E-wallets such as PayPal, Skrill and Neteller are available immediately
Winnings tax and special terms
Casumo automatically deducts a winnings tax of 7,2% from your winnings sum. This is an important point to consider when withdrawing winnings.
Winnings tax is calculated and deducted immediately after your win – you see the net amount in your account. Withdrawals then take place from this reduced balance.
Casumo also does not charge fees for deposits or withdrawals unless stated in specific bonus terms. If you have questions about your withdrawal, contact customer service.
Contact and support
If you have questions about payments, withdrawals or account verification, contact Casumo customer support. The support team can help you with specific limits, fees and processing times.
Live chat is available daily from 8:00 to 23:00. You can also send an email to support. Note that this is an informational page – Casumo itself operates the support and payment systems.
- Live Chat: 8:00 to 23:00 daily
- Email: [email protected]
- For payment issues and limits: contact direct support
FAQ
Can I verify my player account without making a deposit?
Yes. You can use the AutoIdent process to verify your account without depositing money first. This takes less than a minute and requires only an identity document (passport or ID card) and access to a camera.
What is the difference between automatic verification and AutoIdent?
With automatic verification, your account is verified with your first deposit if your details match your account data. AutoIdent is faster – it analyses your identity document via camera, checks security features and performs identity recognition. AutoIdent takes less than a minute and can be completed without a deposit.
How long does it take for my withdrawal to be processed?
Withdrawals are typically processed within 24 hours. PayPal and Trustly are often faster. Visa withdrawals may take a few days. The exact time depends on your chosen payment method. For specific information contact support.
Are there fees for deposits or withdrawals?
Casumo charges no fees for deposits or withdrawals itself. However, a winnings tax of 7,2% is automatically deducted from your winnings. Your bank or payment provider may charge their own fees – this depends on your payment method.
Can I change my deposit limit?
Yes. The standard deposit limit is 1.000€ per month, but you can adjust it at any time in your account settings. This is part of player protection and helps you control your budget. If you need help contact support.
